Looking for a ManyChat alternative?
ManyChat is built to automate conversations across many channels. Ruby is built to show you which conversations matter on Instagram: who is ready to buy, who is drifting away and what your audience keeps asking for, with automations for the routine. Here is a fair comparison, so you can pick the one that fits.
The main difference
ManyChat starts from the flow: you design an automation, and it runs.
Ruby starts from your audience. It analyzes your social data, shows you who to answer first and why, and lets you choose how much it does: show you, draft the reply, or send it for you.
Side by side
| ManyChat | Ruby |
|---|
| Built for | Chat automation across channels | Knowing who to answer, keep and sell to on Instagram, with automations for the routine |
| Channels | Instagram, TikTok, Messenger, WhatsApp, Telegram, SMS and email (how many depends on the plan) | Instagram today, with Facebook and TikTok next |
| Pricing model | Each plan includes a number of people you interact with per month, then charges for each extra person | A flat price per plan. No plan charges per contact |
| Free plan | Yes, for up to 25 people a month | Yes, with no card and 3 automations |
What Ruby is built to do
Its Smart inbox puts buyers, brand offers, complaints and superfans first, and every pick says why.
Its Social CRM gives every person a stage, such as new, regular, superfan, going quiet or came back, so you can reach the regulars who are drifting before they are gone.
Its Social listening groups and counts the questions your audience keeps asking, so you know what to post and sell next.
Its automations do the routine: someone comments a keyword, gets the link by DM, and Ruby asks for their email.
How the pricing works
ManyChat’s Pro plan includes 2,500 people you interact with per month, and each extra person costs $0.05 on monthly billing. A month when a post takes off and many more people message you can cost more than a quiet one.
Ruby’s plans are a flat monthly price, however many people message you. Current prices are on the pricing page.
Which one should you pick?
ManyChat is the better fit if you need automation on WhatsApp, Messenger, SMS or email as well as Instagram, or if you want to build detailed multi-step flows.
Ruby is the better fit if you sell on Instagram and want to know who to answer first, keep your regulars and know what to post and sell next, at a price that does not rise in a busy month.
Try Ruby
Connect your Instagram in about two minutes. Ruby looks back over your last 90 days and shows you who to answer first.
Start free, with no card. Every paid plan starts with a 14-day free trial.
Start free
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